STUDY GUIDELINE & INSTRUCTIONS

PROGRESS

RESULTS

GRADE

CRITICAL SUCCESS FACTORS SURVEY

Critical Factor #1: Organization Readiness
Characterization: identify target group, key messages, and communication activities to achieve

It is easy to identify stakeholders with high power and high interest.

How important is effective stakeholder communication for your project success?

How often do stakeholders meet to go through project updates?

In my organization, project objectives and benefits are usually clearly defined early on.

 

Critical Factor #2: Project Manager Readiness
Collection: taking the time to create realistic messages, collecting project information

Project managers in my organization regularly update their project plans.

What importance do project managers in my organization place on having a well thought out communication plan?

Key messages along with project status reports are generated regularly at varying levels of detail based on stakeholder's needs.

How often do you run your project status meetings?

 

Critical Factor #3: Software and Organization Expectations
Dissemination: How to disseminate, distribute, and store project information

Project plans in my organization are distributed regularly and they are entered into a central repository like MS SharePoint.

What importance does senior management in your organization place on having timely status reports sent out?

Would senior management in your organization champion the use of Project Dashboards?

How often do you send out project status updates?

 

Critical Factor #4: Training Outcomes Expectations
Sustainability: how to sustain project communication

You are comfortable using Email, SharePoint, and Dashboards to provide timely updates for your projects.

What is the likelihood that you will stick to your communication strategy that was identified during project planning stages to influence success of your project?

How frequent do you have Face‐to‐Face meetings with your team, client, and sponsor?

What is the priority you give Face‐to‐Face meetings over conference calls?

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