Critical Factor #1: Organization Readiness
Characterization: identify target group, key messages, and communication activities to achieve
Critical Factor #2: Project Manager Readiness
Collection: taking the time to create realistic messages, collecting project information
Critical Factor #3: Software and Organization Expectations
Dissemination: How to disseminate, distribute, and store project information
Critical Factor #4: Training Outcomes Expectations
Sustainability: how to sustain project communication