STUDY GUIDELINE & INSTRUCTIONS

PROGRESS

RESULTS

GRADE

CRITICAL SUCCESS FACTORS SURVEY

Critical Factor #1: Organization Readiness
Readiness of the organization toward adoption of change management

It is easy to identify stakeholders that can support the authorization of changes.

How important is it to track all changes in a change control system?

How often does the change board meet to make decisions on change requests?

In my organization, change requests include information required to assess the goals, costs, and risks associated with the change.

 

Critical Factor #2: Project Manager Readiness
Readiness of individual project managers toward utilization of change control plans

Project managers in my organization always establish a project change control process as early as possible in the project.

What importance do project managers in my organization place on having a well thought out change control plan?

Key messages (goals, costs, and risks) associated with the change are well documented for the change board.

Project managers in my organization present to the change board to review and accept completed change requests with a focus on higher-risk changes.

 

Critical Factor #3: Software and Organization Expectations
Expectations of using meaningful change control measurements to support timely and accurate decision-making

Change management in my organization ensures that measures taken are linked to business goals.

What importance does senior management in your organization place on having well planned change control process?

Would senior management in your organization review the change control measurements?

How often do you send out project change control measurements for the stakeholders?

 

Critical Factor #4: Training Outcomes Expectations
Assessment of the change control process

In my organization, the change control process is assessed and reviewed at least once a year.

What is the likelihood that you will stick to the current change control process within your organization to influence the success of your project?

How frequent do you recommend improvement actions to the current process based on feedback from your project?

What is the priority you give to documenting all change requests even non-critical ones?

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