STUDY GUIDELINE & INSTRUCTIONS

Hello ! Welcome to the Best Practice Survey.

To be successful in establishing detailed project deliverables, you need to fully understand the business need the project intends to meet. Were you involved in developing the project charter? Project managers should participate in the development of the project charter. This involvement gives project managers a foundational understanding of the detailed requirements to use when establishing project deliverables.

To do: Please make a selection for all 12 statements. Once you are done, press the button "View Feedback" -from the Progress and Grade Panel below- to see where you stand and get the corresponding feedback.

When you are done with reviewing feedbacks, make sure to press "Update My Grade" to complete this activity and earn allocated credits.

  IMPORTANT: Do not close this window before you are done with answering all questions. Closing this window before updating your grade will result in full reset of all your current answers.

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CRITICAL SUCCESS FACTORS SURVEY

Critical Factor #1: Organizational Strategy
Statement #1

I am comfortable using lessons learned, and I have easy access to them, for similar projects to help me with my current project.

Statement #2

My projects are always aligned with company strategy through effective project controls. These project controls are part of the information management system used to manage projects.

Statement #3

I participate in project reviews to validate that my project is on target as it pertains to scope management and strategy alignment.

 

Critical Factor #2: Scope and Deliverables
Statement #4

I use templates and processes, from an established project management framework, where I can clearly articulate my project deliverables.

Statement #5

In your current role, what importance do you place on ensuring that requirements are fully traceable to detailed project deliverables?

Statement #6

Requirements elicitation requires multiple iterations with project stakeholders. Part of my facilitation responsibilities include ensuring progress is made through these iterations.

 

Critical Factor #3: Conflict Management
Statement #7

I proactively manage stakeholder conflicts related to requirements before they become big issues. Sometimes I spend more time with difficult stakeholders in order to manage conflicts effectively.

Statement #8

While, as Project Manager, I am accountable for aligned requirements, it can often help to bring in an outside facilitator to reach agreement among stakeholders.

Statement #9

When stakeholders reluctantly agree on project requirements, it's good practice to track this a project risk and develop mitigation strategies.

 

Critical Factor #4: Stakeholder Relationship
Statement #10

Detailed project deliverables that are mapped to detailed project requirements should be available to all stakeholders and project team members.

Statement #11

It's good practice to follow up with stakeholders who do not appear to buy-in to the detailed project requirements to uncover their issues.

Statement #12

Change requests that impact project deliverables, however minor, should be fully vetted with project stakeholders. These requests fall under the organization's change management processes.

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