STUDY GUIDELINE & INSTRUCTIONS

Hello ! Welcome to the Best Practice Survey.

Your success in aligning project expectations and gaining support for the project is dependent on a thorough stakeholder identification process followed by a compressive analysis of their interests, expectations, influence and power. Projects are also impacted by the stakeholder's cultural differences; therefore, understanding and leveraging them to the project's advantage is paramount for project success.

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CRITICAL SUCCESS FACTORS SURVEY

Critical Factor #1: Project Management Office (PMO)
Statement #1

As soon as I am assigned to the project, I download the pertinent initiation from the Project Management Office template database to ensure I am working with the most recent company approved form.

Statement #2

How likely are you to keep the forms, like Stakeholder Register, up-to-date as the project progresses?

Statement #3

Do you believe that part of your job responsibilities, as the project manager working within a PMO, is to help expand the list of stakeholder resources the PMO provides, such as adding government agencies or labor union contacts?

 

Critical Factor #2: Communications Management
Statement #4

Early in the project initiation phase the stakeholder register is created so it can be later leveraged for stakeholder analysis activities. How important is the keeping of a stakeholder register to the success of your projects?

Statement #5

Written documentation regarding stakeholders' interests and expectations should always be documented to allow for an efficient and timely flow of information between all the project stakeholders.

Statement #6

After a long day full of project meetings, how likely are you to take time to produce written meeting minutes that includes attendees names, topics discussed, decisions, and action items/next steps?

 

Critical Factor #3: Stakeholder Management
Statement #7

Identifying project stakeholders is a critical aspect of stakeholder management, and the use of a stakeholder classification model, such as Power/Interest, is a valuable tool.

Statement #8

How often do you use a Stakeholder Engagement Assessment Matrix to gauge and then increase the level of engagement that stakeholders have with the project?

Statement #9

Managing stakeholder expectations requires the project manager to use their communication and negotiation skills. If the project manager does not have good negotiation skills this poses risk to the project goals not being met.

 

Critical Factor #4: Stakeholder Analysis
Statement #10

Is it important to provide each stakeholder or stakeholder group a copy of the project charter (and any committed resources) so they can begin to assess project impact?

Statement #11

When engaging in a large project I use a Stakeholder Expectation Questionnaire that allows me to document the stakeholder's objectives and what measures will be used to validate objectives have been met.

Statement #12

When there are conflicting expectations it is my job as a project manager to facilitate discussions that lead to a resolution of that conflict or a workable compromise.

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