STUDY GUIDELINE & INSTRUCTIONS

Hello ! Welcome to the best Practice Survey.

Your measure of success in gaining an understanding of the approved Project Charter by the project stakeholders hinges on effective communications. Taking the time to walk the stakeholders through the entire Project Charter document and ensuring their questions are answered is key to ensuring alignment.

To do: Please make a selection for all 12 statements. Once you are done, press the button "View Feedback" -from the Progress and Grade Panel below- to see where you stand and get the corresponding feedback.

When you are done with reviewing feedbacks, make sure to press "Update My Grade" to complete this activity and earn allocated credits.

  IMPORTANT: Do not close this window before you are done with answering all questions. Closing this window before updating your grade will result in full reset of all your current answers.

PROGRESS

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RESULTS

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GRADE



 

CRITICAL SUCCESS FACTORS SURVEY

Critical Factor #1: Stakeholder Management
Statement #1

My project sponsor and key stakeholders have been involved in the development of the Project Charter, especially in the scope, cost, and timeline aspects.

Statement #2

Even though the Project Charter has been approved, how likely is it that open issues related to the approved Project Charter that have not been fully vetted and addressed will re‐surface?

Statement #3

What priority has your project sponsor and stakeholders placed on reviewing and approving the Business Case for the project, including the costs vs. benefits?

 

Critical Factor #2: Communications Management
Statement #4

There are efficient and effective communications occurring on my project, and the appropriate frequency and methods of communication are in place and working well.

Statement #5

My project sponsor and key stakeholders have worked well together in the past and any issues are raised quickly and handled effectively.

Statement #6

I monitor issues with stakeholders' engagement. If there are stakeholders on my project who are not involved as they should be or who are overly engaged when they don't need to be, I will work on these issues.

 

Critical Factor #3: Conflict Management
Statement #7

When stakeholders raise concerns about an approved Project Charter that could impact your ability to start the project, you are proactive at dealing with the issue.

Statement #8

There are stakeholders on your project who have a history of conflict, and you are concerned that these long‐standing conflicts may negatively impact your project.

Statement #9

How important does your management and project sponsor regard gaining alignment on the approved Project Charter across all key stakeholders?

 

Critical Factor #4: Change Management
Statement #10

In your organization, the approved Project Charter is used to authorize the project manager to apply resources to the project, in other words, it is base‐lined before the project starts.

Statement #11

In your organization, is there a process in place to manage changes when Project Charters are changed significantly? Are changes to high level requirements, scope, cost or timeline considered important to address?

Statement #12

How likely is it that you will be asked to "throw something in" to your project without making changes to the approved Project Charter?

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